Shipment Policy

Preliminary dispositions:

 

These are the terms and conditions of sale ("Conditions") of BYSUOMMO S.L.U whose address is c/Moyano, 8, 12002, Castellón, Spain, with a share capital of 90.200 € and registered in the Official Companies Register of Castellon, Tome 1532, Book 1094, Sheet 211, Page CS-31902, Registration 1, constituted in public deed authorised by the notary public Mr. Joaquin Serrano Yuste, on February 25th 2010.

These terms will apply to all purchases of Goods when you order via our website (www.babysuommo.com) (from now on, our "Website"). Please read this document carefully before placing your order.
By accepting the Terms and Conditions when confirming your order, you confirm your unconditional acceptance of these Conditions.

Please note that we may change these Conditions from time to time. The latest version of these Conditions is available on our Website. These Conditions can be saved electronically or printed by all users of our Website. Whilst they remain posted on our Website, these Conditions will apply to all transactions carried out via our Website.

1. Scope

1.1 In these Conditions:
1.1.1 "Customer" means a person acting as a consumer who is purchasing goods outside the course of his or her business or trade;
1.1.2 "you" means the Customer submitting an order for Goods;
1.1.3 "Goods" means the Goods to be supplied under these conditions;
1.1.4 "Party" means either you or us; "Parties" means you and us;
1.1.5 "Writing” means letter or email.
1.2 The contract for supply of Goods ("Contract") will be formed when we accept your order. Acceptance of an order by us can only be made in Writing. All orders are subject to availability.
1.3 Orders may only be placed by Customers aged 16 and over.
1.4 In deciding whether to accept your order we may carry out a credit check and then will only accept your order if we are satisfied with the results of such a check. You confirm that you agree to us carrying out such a check.
1.5 These Conditions may only be changed in a document signed by one of our directors.
1.6 These Conditions and any matters referred to on our receipt form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.
1.7 Any omission or error in any sales literature, or in any advertisement whether in newspapers, magazines, on the Internet or otherwise or in any invoice or other document issued by us may be corrected by us without liability.
1.8 These Conditions comply in all respects with the Consumer Protection (Distance Selling) Regulations 2000 (as amended) and the Electronic Commerce (EC Directive) Regulations 2002.
1.9 Clause headings are for convenience only and do not affect the interpretation of these conditions. Words in the singular include the plural and vice versa.

2. Identification of the offeror:

BYSUOMMO S.L.U whose address is c/Moyano, 8, 12002, Castellón, Spain, with a share capital of 90.200€ and registered in the Official Companies Register of Castellon, , Tome 1532, Book 1094, Sheet 211, Page CS-31902, Registration 1, constituted in public deed authorised by the notary public Mr. Joaquin Serrano Yuste, on February 25th 2010.  (referred to in these terms as "we" or "us").
3. Information relating to Goods

Information on the range of Goods sold via our Website is available, with product references, on our Website. All orders are subject to availability.
4. Orders

4.1 Orders can be placed through the appropriate section of our Website. You will be responsible for paying any costs of connection to our Website.
4.2 Whilst we take reasonable care in ensuring that all material contained in our Website is accurate and up-to-date at the time it is posted, we cannot guarantee it. None of the material contained in our Website is to be relied upon as a statement or representation of fact. All images, illustrations and descriptions of the goods are for information only and you are advised to contact our Customer Service team for further information about the goods.
4.2.1 Whilst we try to ensure that our Website is reliable and available at all times, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not give any warranty for the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on our Website.
We will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use our Website, its content or any link to another website arising in contract, tort (including negligence) or otherwise, except in the case of death or personal injury caused by our negligence.
4.2.2 When placing an order for the first time, you will be required to open an account with us and complete certain required fields on an order form. All steps necessary for placing an order are detailed on our Website.
4.2.3 In the event prolonged inactivity causes your connection to our Website to fail, your selection of Goods may be lost. In such case, you will be required to re-enter your selection.
4.2.4 Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors. All information on our Website is an invitation to treat only and is not an offer or unilateral contract. Your order represents an offer by you to purchase the Goods. We will acknowledge receipt of your order without delay by sending a confirmation email. Please note however that such confirmation email does not constitute acceptance of your order.
4.2.5 The sale will only be binding on us once we have notified you that the order is accepted and the goods have been dispatched by us. This means that if Goods are shown on our Website but are not available or are incorrectly priced or otherwise incorrectly described, we shall not be obliged to sell you such Goods.
5. Price

5.1 The price of the Goods you order will be shown on the Website before you confirm your order and will be confirmed on the written confirmation that you will receive. All prices are in Euros (€).
5.2 If an error is found in the price of Goods you have ordered, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the Goods.

6. Payment

6.1 You must pay for the Goods prior to their dispatch to you by credit card. Payment must be in Euros (€). The following credit cards are accepted: Visa, Visa Electron, MasterCard and Maestro.
6.2 Your credit card will be debited at the time of your order.
6.3 In order to counter Internet fraud, payments through our Website will be managed on-line with the banking organisations concerned through the facilities offered by SERMEPA S.A.U. This company will be responsible for holding and automated handling in a secure environment the information relating to each order, including bankcard details.

We reserve the right to put in place additional/other payment security system(s) from time to time.
6.4 In the event that the sum due from you cannot be debited for whatever reason (including, without limitation, stopped payment, refusal by the issuer of the card), the sale will be cancelled immediately.

7. Delivery

7.1 The Goods you order will be delivered during normal business hours once payment has been confirmed to the address which you give to us when you place your order. Delivery will be made by courier in a door to door service to all countries in the European Union, Norway, Switzerland, United States and Australia. For the rest of the countries, the goods will be delivered to the local customs office nearest to destination. Deliveries outside the European Union may be subject to import duties and taxes and brokerage fees / custom clearance charges, which are levied once a shipment reaches your country . These charges must be borne by the recipient.
In the event a shipment is refused and returned, any taxes, duties, custom fees , brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer. Please note that deliveries are not made to PO Box addresses or to third parties.
7.2 If there is no one at the address given who is competent to accept delivery of the Goods, you will be asked to contact our courier service in order to arrange an alternative delivery date or a place to collect the Goods.
7.3 No delivery will take place unless payment for the Goods has been received. Every effort will be made to deliver the Goods as soon as possible after your order has been accepted. Any delivery date or time specified by us is a best estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. We will aim to deliver the Goods in 15 days  starting at the moment of the payment of the total amount of the order and as long as the product will be available.
7.4 All packages containing Goods to be delivered to you will be weighed by us prior to their dispatch.
7.5 Ownership of the Goods and the risk for damage to the Goods passes to you upon delivery.
7.6 If, at the time of delivery, the packaging is damaged, you are required to open the package in the presence of the carrier in order to verify the condition of the Goods. In the event of damage to the Goods, you should note the details on the delivery note and contact the Customer Service team (see clause 11 below).

8. Limitation of liability

8.1 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the Contract for:
8.1.1 any losses which are not reasonably foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related services or their use by you;
8.1.2 any losses which are not caused by any breach by us;
8.2 Nothing in this Contract means that our liability to you for death or personal injury resulting from our negligence or that of our employees, agents or sub-contractors is limited.
8.3 We shall repair or replace, free of charge any Goods damaged or lost in transit where delivery has been made by our carrier, provided that:
8.3.1 you give us written notification of such damage or loss within 24 hours of the delivery date.
8.3.2 you produce to us any receipt or other documents relating to the Goods in question together with (in the case of a claim for damage) the original packaging for the Goods.

9. Your right of cancellation

9.1. Returns are not admitted once the product has been delivered by the courier company.
9.2. To exercise your right of cancellation before the Goods have been delivered to you, within a period of no more than 2 days since the day of the order, you must give written notice to us by hand or post to BABY SUOMMO S.L Calle Moyano 8, 12002, Castellón - Spain or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

10. Further information

For further information relating to these Conditions, or the Goods themselves, you should contact our Customer Service team on: +34 964 066666 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

11. Intellectual property rights

The "BABY SUOMMO" trade mark as well as all trade marks, whether they are figurative or not, and all other marks, illustrations, designs, images, and logos which appear on our products, accessories or packaging, whether registered or not, are and remain the exclusive property of BYSUOMMO S.L.U whose address is c/Moyano, 8, 12002, Castellón, registered in the Official Companies Register of Castellon, Tome 1532, Book 1094, Sheet 211, Page CS-31902, Registration 1, constituted in public deed authorised by the notary public Mr. Joaquin Serrano Yuste, on February 25th 2010. Any reproduction, whether complete or partial, modification or use of these marks, illustrations, designs, images and logos, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited, as in any combination or use in conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo.

12. Delay or failure to perform

We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this is due to any cause beyond our reasonable control including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure of our supplier(s); failure by you to give us a correct delivery address or notify us of any change of address.

13. Use of your information

By registering or ordering through our web site you authorize BYSUOMMO S.L.U to incorporate all the information provided into an automated file which is responsibility of BYSUOMMO S.L.U., This file might be used for promotional purposes in order to inform about products and services by BABY SUOMMO. Your information might be shared, with the same purposes, with other companies of the BYSUOMMO S.L.U. group, as well as with the official authorized retailers network. To exercise your right of opposition, access, rectification o cancellation you can write to BYSUOMMO S.L.U., Moyano 8 - Castellón - 12002 - Spain. All comments, queries or requests relating to our use of your information are welcome and should be addressed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

14. The Contract is governed by the laws of Spain and the Spanish Courts shall have the jurisdiction to resolve any disputes arising out of or under it. The parties relinquish the applicable jurisdiction and accept being subject of the justice and courts of Castellón de la Plana, Spain.
15. No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.

For further information, please contact our Customer Service team on: +34 964 06 66 66

 
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